FAQs

Q: What is Odile?
A: Odile is an online store that specializes in selling active casual wear for busy non-active career women in Canada. We offer a carefully curated collection of clothing that blends fashion, functionality, and comfort.

Q: Who is Odile for?
A: Odile is specifically designed for busy non-active career women in Canada who are looking for stylish and comfortable clothing that can seamlessly transition from the office to their daily activities.

Q: What types of products does Odile offer?
A: We offer a wide range of active casual wear for women, including tops, bottoms, dresses, jumpsuits, and accessories. Our collection is designed to meet the needs of active women who want to look and feel their best while maintaining a busy lifestyle.

Q: What makes Odile different from other clothing brands?
A: At Odile, we focus on providing clothing that combines fashion, functionality, and comfort. Our designs are carefully crafted to cater to the needs of busy non-active career women, ensuring that they can stay stylish and comfortable throughout their day.

Q: How do I place an order?
A: Ordering from Odile is easy. Simply browse our online store, select the items you love, choose your preferred size and color, and add them to your cart. Once you're ready, proceed to the checkout page and follow the prompts to complete your purchase.

Q: What are your shipping options?
A: We offer fast and reliable shipping options across Canada. You can choose standard shipping for a nominal fee or opt for expedited shipping for faster delivery. We strive to ensure that your order reaches you in a timely manner.

Q: What is your return policy?
A: We want you to be completely satisfied with your purchase from Odile. If for any reason you're not happy with your order, we offer a hassle-free return policy. Simply contact our customer service within 30 days of receiving your order, and we'll guide you through the return process.

Q: How can I contact customer support?
A: Our customer support team is here to assist you. You can reach us through our contact page on the website or send us an email at support@odile.com. We aim to respond to all inquiries within 24 hours.

Q: Do you offer any discounts or promotions?
A: Yes, we occasionally offer discounts and promotions to our valued customers. To stay updated on the latest offers, sign up for our newsletter or follow us on social media.